This Privacy Policy explains how Mehfil Chai & Paratha ("we", "us") collects and uses information when you visit mehfilchai.shop or place an order with us. By using our website, you agree to the practices described here.

Information We Collect

• Order details: your name, phone number, delivery address, order items, and any notes you add when placing an order.
• Contact form details: your name, phone number, and message when you use our Contact page.
• Cart contents: saved in your browser's local storage so your cart isn't lost between visits — this stays on your device and is not sent to us until you check out.

We do not require an account, password, or payment card details to use this site.

How We Use Your Information

We use the information you provide to prepare and fulfil your order, confirm details with you, respond to your message, and keep basic business records (as required for our FBR-registered business, NTN J979331). We do not use your information for advertising, and we do not sell or rent it to third parties.

WhatsApp & Third-Party Disclosure

When you place an order or send us a message, your details and message content are sent through WhatsApp to our business number (+92 303 0522251). This means WhatsApp (operated by Meta) processes that message under its own privacy policy, separate from ours. We don't control how WhatsApp handles data in transit — please review WhatsApp's Privacy Policy if you have concerns. Beyond WhatsApp, we do not share your information with any other third party.

Cookies & Analytics

We do not use tracking cookies, third-party analytics, or advertising pixels on this website. The only browser storage we use is local storage, to remember your cart and language preference on your own device.

Data Retention

We keep order records in our database for as long as reasonably needed for business, accounting, and customer service purposes. You can ask us to delete your order history at any time using the contact details below.

Your Rights

You can ask us what information we hold about you, request a correction, or ask us to delete it, by messaging us on WhatsApp or emailing contact@mehfilchai.shop.

Children's Privacy

This website is not directed at children, and we do not knowingly collect information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date at the top.

Contact Us

For any privacy questions, reach us at Fawara Chowk, Kot Momin, via WhatsApp at +92 303 0522251, or by email at contact@mehfilchai.shop.